Sending payment reminders

Chase overdue invoices without the awkward email.

From Monthly billing

  1. Open Settings → Monthly billing.
  2. Open the relevant month.
  3. Unpaid invoices show a Send reminder button on each row.
  4. Click it — Bookley sends a polite reminder email using your communication template.

Customise the reminder copy

Open Settings → Communication and edit the Payment reminder template. Use the variables shown above the editor to pull in the member name, invoice number, amount, and due date.

When reminders go out

Reminders are manual by default — you choose when to send. You can pair this with announcements for soft, workspace-wide nudges (e.g. 'invoices due Friday') before sending individual reminders.

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